Grand Hyatt Atlanta In Buckhead

The hotel was very clean and the decor was beautiful. The bedding was fantastic, it was so great I ordered the bedding when I returned home. The staff was very professional and friendly. The hotel was very close to several resturants, shopping and Chastain Park. I would stay there again, checkout was at noon which was great.

Parking was across the street for $20.00 or you could opt for valet parking for $32.00/day. That is the only complaint that I have. If you are handicap or elderly self parking will be a problem, there are some handicap spaces in front of the hotel. The room was a little smaller than it appeared on the website.

Everything was very clean and orderly and in great shape...courteous staff

Tv On/Off didn't work... Asked them to fix it and they never did. Charge for internet...pisses me off! $32 charge for valet and you also need to tip when they bring your car Other than that it was all good. ... although we were not there long enough to enjoy the spa/work-out and other facilities.. DON'T CHARGE FOR INTERNET!!!!!! PLEASE!!!!

Excelent location, one can walk to some of the best restaurants/bars of Atlanta...also to Lennox Mall Staff outstanding

Too much billing for the internet, because you pay for each iphone and laptop separate bills......too much Also, no transportation to Atlanta city

Friendly staqff, Free ride within 2 miles

Charging for internet for each Laptop, iphones, At least should be one charge for user name and password, not every aparatus No international TV chanels

We enjoyed our stay overall. The staff were great the foyer is quite nice. Loved the Japanese garden and outdoor area.

To be honest a little disappointed that the room was not as luxurious as I had expected from Hyatt. The room had a slight smell of being moldy possibly coming from the air conditioning unit. I was quite shocked that in a down economy a bottle of water is $4 - rather excessive and certainly takes the edge of the other wise welcoming atmosphere.

I really like the location and the luxury of the hotel .

No complimentary on anything . Not even the bottled water in the room .Also, I reserved a room with a King bed and at check-in they tell me they only had a double available . That is not what I reserved and I expected to get what I reserved . I eventually did get the room I reserved . I did not feel good about that encounter at all .

I believe I was charged twice for the stay.Once from Booked.net and other form the Grand Hyatt

The pool, sitting and garden areas was nice outdoor space.

Our refrigerator was not working and we did not know and put some food in there that went bad overnight.